CREATOR GUIDE

How drops and digital products work

Build hype with a countdown, then release, with files for sale if you like.

A drop is a release on your page: a countdown that goes out on a date, or an announcement right now. Add files and a price to sell music, video, photos, PDFs, presets or packs. Fans download from their Library.

The 3 steps

Create a drop

Sell › Drops. Add a title, description and card theme. Schedule it at least 24 hours ahead, or release it now.

Fans get reminded

Followers tap Remind me and get an alert when it’s out. Fan Pro members get 24 hours of early access.

✓ Automatic

It goes out

On the date, with your files on sale if you added them. Buyers download from their Library.

✓ Automatic

Ways to sell

Sell filesAdd files to the drop and set a price from $1 to $1,000.All plans

Limited editionsSet how many copies. Buyers see “You got #7 of 50”.Plus and Pro

Member perksMake a drop free, discounted or early for your members.Plus and Pro

Timed AccessPhotos, video or audio in a drop, open to unlock for 12, 24 or 48 hours, then 30 days to watch.Plus and Pro

Who does what

FanHubb does

Sends reminders and the release alert
Delivers files to each buyer’s Library
Checks uploads for safety
Refunds automatically if two people pay for the last copy
Reminds buyers before their download window ends

You do

Upload only your own work (or work you hold every right to)
Set the price, date and how many copies
Stay within your active drops: Free 1, Plus 3, Pro unlimited

Good questions

How long can fans download?

90 days, or a year with Fan Pro. They’re reminded before it ends.

What if I take a drop down?

Buyers get at least 30 days’ notice to download their files.

How big can files be?

Up to 1 GB each on Free, 5 GB on Plus and 20 GB on Pro. Storage: 3 GB, 25 GB and 100 GB.

Can buyers get a refund?

Downloads are final once they’re available, except when a limited edition sells out while a fan is paying: then they’re refunded automatically.

Good to know

When you’re paidSales join your balance and go out on your payout schedule. Some larger payments may come a little later (Coming later in Payouts).

FeesCard processing by Stripe and FanHubb’s fee for your plan (8% on Free, 5% on Plus and Pro).

About Digital products → Questions in the FAQ → Payout Terms →

Plan your next drop.Schedule a release in Sell › Drops.

Go to Drops

More guides

How memberships workPlans, perks, yearly billing, cancellations and getting paid. Getting paidYour payout schedule, Cash Out Now, and what can hold money up. How paid messages workYour price, the 3-day reply rule, the 72-hour chat and Away mode. How custom requests workYour menu, accepting, delivering on time, and refunds.

All guides →